Meet Your FellaTech

A number of small businesses struggle with essential IT Support, whether they are starters or in business for many years. The IT cost is usually over the top of their available budget and IT technology is evolving every day, making harder and harder to keep it up with day in day out.

Email is used for all sort of communication, it is used for sending files, sharing sensitive details. We receive every day uncountable number of messages with all kinds of content from known and unknown senders. Often email users are struggling to deal with such content exposing their sensitivity to all kind of security breaches.

It does not matter whether the business is small or big, each business needs to comply essential regulations and take necessary security measures in shielding against threats. With lack of having legal, security or IT knowledge in house, this is mostly overlooked and neglected practice, exposing the business to a serious breach. Hackers are aware of these facts and target these businesses as a very easy prey.

What makes FellaTech stand out from other IT services is a deep knowledge and experience in messaging and supporting emails, understanding phycology of mail users and their goals in work, listen and advise optimum approach to business. The most importantly, FellaTech has a firm stand to not see the customers through the numbers but rather through the names. Each individual is different with different knowledge and experience, and different demands. Each business is different in the same way, and FellaTech highly respects and understand this. Moreover, FellaTech learns from these differences to provide even better and efficient service. The goal is trust in long term and provide solutions in the same manner.

The experience and knowledge in messaging, and supporting businesses and mail users, dates back at 1999, with IBM Notes messaging platform. Creating and configuring all kind of messaging flows, migrating businesses and their mail users across different platforms, securing and retaining email data, instructing and training, or testing, installing and upgrading email systems. It’s been always a goal to talk to email users and businesses, understand their side and tune systems to serve their goals. In recent years Microsoft email system took a big swing seeing a number of businesses switching the mail platforms or moving to Clouds, usually leaving them hanging with a coexistence situation. FellaTech has been building experience and knowledge in supporting all sizes of businesses during migrations in the past 2 years, either migrations between giant email platforms or moving into Cloud, with the Microsoft Office 365 solutions. Unfortunately, often has been seen a number of professional, even larger IT companies taking lightly such jobs with unrealistic promises and bringing business in undesirable situations. They would blame others for their failure and missing deadlines only due to their lack of proper preparation and planning. FellaTech takes this seriously and has not missed the deadlines. The business will be approached with realistic expectations so both sides agree and are on the same page. That is the only way to the full and firmed trust.